RossBackup is fully committed to 100% customer satisfaction.  If within 30 days of your purchase, you request a refund, you will receive a full refund. If you request a refund after 30 days, as per the Terms and Conditions you will receive a pro-rated refund minus our setup fees. Once you have cancelled your account, your information will be permanently deleted from all of our servers and we will be unable to retrieve it should you decide to re-open your account.

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